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跨境物流保险,保障范围是哪些?

日期:2024-03-15    点击数:1686

<p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <span style="font-size:16px;">大家都知道跨境物流链条长、流程多,所以在运输的过程中每一个操作环节都有丢件的可能,一旦碰到此类事件的发生,物流公司与客户会面临着一定的损失,如果理赔方案处理不好还会影响到合作关系,主要的冲突在于客户要求按照采购货值赔偿,而物流行内的赔偿标准是按照RMB40/kg,或者单件最高赔偿100USD/箱,提取前退运费,提取后(已交仓给派送公司的UPS、DPD等)不退运费的赔偿标准,站在客户的角度是觉得不合理的,但这赔偿标准确实有事实的法律依据的,无论是蒙特利尔公约还是海牙法则,承运人承担的都是</span><span style="font-weight:bolder;font-size:16px;">有限责任</span><span style="font-size:16px;">,如果客户的单箱货值较高这个损失会非常大,冲突不可避免,跨境物流企业可采取的是购买货运保险的方式来转移风险。</span> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <span style="font-size:16px;">当然也有些朋友对货运险的认同褒贬不一,同时对保险的理赔要求及免责条款不是那么的清晰,今天就想通过此文来聊一聊跨境物流货运险。</span> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <span style="font-weight:bolder;font-size:16px;">01</span><span style="font-size:16px;"> </span><span style="font-weight:bolder;font-size:16px;">货运险定义</span> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <span style="font-size:16px;">为使保险货物在水路、铁路、公路、航运和联运的</span><span style="font-weight:bolder;font-size:16px;">运输过程</span><span style="font-size:16px;">中,因遭受保险责任范围内的</span><span style="font-weight:bolder;font-size:16px;">自然灾害</span><span style="font-size:16px;">或</span><span style="font-weight:bolder;font-size:16px;">意外事故</span><span style="font-size:16px;">所造成的损失能够得到经济补偿,并加强货物安全防损工作,以利商品流通。</span> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <span style="font-size:16px;">  货物运输保险的期限多以</span><span style="font-weight:bolder;font-size:16px;">一个航程</span><span style="font-size:16px;">或者运程计算</span> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <span style="font-size:16px;">  凡在货物运输中具有保险利益的人均可投保,如货主、发货人、拖运人、承运人等。</span> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <span style="font-size:16px;">   </span><span style="font-weight:bolder;font-size:16px;">简单来说:货运险是跨境物流运输风险保障工具,</span><span style="font-weight:bolder;font-size:16px;">但也不是万能的。</span> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <img src="https://yixiaoer-img.oss-cn-shanghai.aliyuncs.com/20240102/81af5ee2-c173-4faa-8527-1a9055515fb7.jpg" /> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <em><span style="font-weight:bolder;font-size:16px;">02</span></em><span style="font-weight:bolder;font-size:16px;">跨境物流货运险的几种类型</span> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <span style="font-weight:bolder;"><span style="font-size:16px;">1)、跨境到仓(知名海外仓、</span><span style="font-weight:bolder;font-size:16px;">亚马逊</span><span style="font-size:16px;">)</span></span> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <span style="font-weight:bolder;font-size:16px;">    </span><span style="font-size:16px;">国内发货派送至海外目的仓库的保险服务,承保运输途中的发生的货物</span><span style="font-weight:bolder;font-size:16px;">整箱</span><span style="font-weight:bolder;font-size:16px;">丢失</span><span style="font-size:16px;">、</span><span style="font-weight:bolder;font-size:16px;">破损</span><span style="font-size:16px;">;</span> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <br /> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <span style="font-weight:bolder;font-size:16px;">2)、跨境到门(商业地址、私人地址)</span> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <span style="font-weight:bolder;font-size:16px;">   </span><span style="font-size:16px;"> 国内发货派送到亚马逊仓库的保险服务,承保运输途中发生的货物</span><span style="font-weight:bolder;font-size:16px;">整箱丢失</span><span style="font-size:16px;">、</span><span style="font-weight:bolder;font-size:16px;">破损</span><span style="font-size:16px;">;</span> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <br /> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <span style="font-weight:bolder;font-size:16px;">常见的不在保险责任范围的情况有哪些?</span> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <br /> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <span style="font-weight:bolder;font-size:16px;">1、货件已正常签收但没有上架的情况:</span> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <span style="font-size:16px;">亚马逊上架后不可售的那部分商品;</span> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <span style="font-size:16px;">套约派送导致未上架责任;</span> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <span style="font-size:16px;">快递派送至亚马逊仓库,一直未上架亚马逊拒绝承认丢件的;</span> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <br /> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <span style="font-weight:bolder;font-size:16px;">2、在送达至商业地址或私人地址的一些情况:</span> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <br /> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <span style="font-size:16px;">送达或签收后的丢失;</span> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <span style="font-size:16px;">退回途中的损失,或者改变了派送路径的丢失;</span> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <span style="font-size:16px;">非整箱丢失,货损案件收件人超过96个小时后反馈;</span> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <br /> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <span style="font-weight:bolder;font-size:16px;">3、因为投保问题引起的情况:</span> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <span style="font-size:16px;">投保时间晚于出险时间;</span> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <span style="font-size:16px;">出险后批改保单内的运输单号等重要信息;</span> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <span style="font-size:16px;">改目的地未及时批改保单的;</span> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <br /> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <span style="font-weight:bolder;"><span style="font-size:16px;">4、其它问题:</span><br /> </span> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <span style="font-size:16px;">因海关查验判定货物不符合进口要求导致罚没、销毁的;</span> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <span style="font-size:16px;">购买保险数据严格按照客户提供发票上的信息来购买,如实申报非常重要,否则信息对不上导致不能理赔的情况。</span> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <br /> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <span style="font-weight:bolder;font-size:16px;"><em>03</em></span><span style="font-weight:bolder;font-size:16px;">保险理赔的基本标准</span> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <span style="font-weight:bolder;font-size:16px;"> 整票货物全部丢失:</span> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <span style="font-size:16px;">    按照保险金额及</span><span style="font-weight:bolder;font-size:16px;">保险核定的比例</span><span style="font-size:16px;">(注意第三点提到的免赔额)全额赔偿,如果投保时有加成比例上浮的,保险会根据加成比例核定赔偿;</span> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <br /> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <span style="font-weight:bolder;font-size:16px;">部分丢失(整箱丢失):</span> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <span style="font-size:16px;">    </span><span style="font-weight:bolder;font-size:16px;">按照实际损失比例*保险金额</span><span style="font-size:16px;">,由保险公司根据实际情况最终核定赔付比例(注意第三点提到的免赔额);如果投保时有加成比例上浮的,保险会根据加成比例核定赔偿;</span> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <br /> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <span style="font-weight:bolder;font-size:16px;">特殊情况:</span> </p> <p style="color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <div style="text-align:justify;"> <span style="font-size:16px;">    1、一些特殊商品是有免赔的,比如玻璃制品这样的易碎品有3%的免赔等;</span> </div> <div style="text-align:justify;"> <span style="font-size:16px;">    2、如果一些大金额的损失,保险需要跟责任方发起索赔,对于索赔流程以及证据链的要求都非常严苛,故理赔难度会大大增加,理赔金额也会随证据的充分程度来做核定。当然在责任方明确的情况下,保司通常会先赔付后追责。</span> </div> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <br /> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <span style="font-weight:bolder;font-size:16px;"><em>04</em></span><span style="font-weight:bolder;font-size:16px;">哪些货物不在保险范围内?</span> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <span style="font-weight:bolder;font-size:16px;">精密设备或仪器</span><span style="font-size:16px;">(精密设备的判断条件是: A.对运输有特别的防震动、防倾斜、防尘等特殊要求。B.受国内维修能力所限,设备受损后无法在国内修复。C.单件货物保额超过RMB500万元。满足上述条件之一的即为精密设备或仪器);</span> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <br /> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <span style="font-weight:bolder;font-size:16px;">工艺品</span><span style="font-size:16px;">(包括各类雕刻、编制、刺绣、古董、字画、瓷器、玉石等)、</span> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <span style="font-size:16px;">现金、有价证券、金银、珠宝、钻石、玉石翡翠、首饰以及计算机软件等难以客观确定保险价值的货物;</span> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <br /> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <span style="font-size:16px;">蔬菜、水果、鲜活类产品、活牲畜、禽鱼类和其它动物、大蒜、葵花籽、线麻籽、豆粕、鱼粉、水泥、花生、白糖、粮食谷物;</span> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <br /> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <span style="font-size:16px;">贵金属、矿粉、矿石、矿砂、萤石等各种散装货物;</span> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <br /> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <span style="font-size:16px;">国际、国内法律法规规定的危险货物;</span> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <br /> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <span style="font-size:16px;">各类车辆、交通运输工具、卫星、船舶、钻井平台、大型工程设备;</span> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <span style="font-size:16px;">催化剂、陶瓷制品、雕像及雕塑等石膏制品;</span> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <br /> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <span style="font-size:16px;">芯片;</span> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <br /> </p> <p style="text-align:justify;color:rgba(0, 0, 0, 0.65);font-family:-apple-system, BlinkMacSystemFont, "background-color:#FFFFFF;font-size:16px !important;"> <span style="font-size:16px;">各类酒、药品、饮料;</span> </p>